Does hb99 sell my data?

No, hb99 never sells your personal data to third parties. This is our core privacy commitment. Your data is used solely to provide our services, ensure security, and meet legal obligations.

Can I have my data deleted?

Yes, you can request that your data be deleted. However, certain information must be retained for a specified period due to legal obligations. To submit a request, contact us at support@hb99.click.

How Secure Is My Payment Information?

Your payment information is protected with 256-bit SSL encryption. We do not store full payment card details. Mobile banking transactions are processed directly through a secure gateway.

Can I unsubscribe from promotional emails?

Yes, you can opt out of promotional communications at any time. Click the "Unsubscribe" link at the bottom of any email, or send a request to support@hb99.click.

Will I be notified if there is a data breach?

Yes, in the event of a data breach, we will notify affected members via their registered email as quickly as possible and advise them on protective measures to take.

hb99 | Privacy Policy and How We Protect Your Data

01

Introduction & Scope

Hb99 (hb99.click) is a trusted online Sports Betting and gaming platform built with Bangladeshi users in mind. We believe that properly safeguarding our members' personal information is not just a legal obligation — it is an ethical responsibility.

This Privacy Policy ("Policy") applies to the hb99.click website, mobile app, and all related services. It explains in detail how your information is handled when you use our platform.

This Privacy Policy applies to the following areas:

Visiting the hb99.click Website
Creating a new account and the registration process
Playing Sports Betting & Casino Games
Deposit & Withdrawal Transactions
Contacting Customer Support
Participating in Promotional Offers & Bonuses

02

What Information We Collect

Under the hb99 Privacy Policy, we only collect information that is necessary to provide our services. We never collect data beyond what is required.

Data Type	Example	When Collected
Identity Information	Full name, date of birth, national ID number	During registration & KYC verification
Contact Information	Mobile number, email address	When Creating an Account
Financial Information	Mobile banking number, transaction history	During deposits & withdrawals
Device Information	IP address, browser type, device model	While Using the Platform
Usage Data	Betting history, preferred games, active session time	While using the platform

Hb99 does not collect any sensitive personal information beyond what is listed above — such as religion, political views, or medical details.

03

How We Use Your Data

Under the hb99 Privacy Policy, data we collect is used only for specific, defined purposes. We never use your information for anything unnecessary.

Account Management: To create, verify, and keep your account secure.
Transaction Processing: To process deposits and withdrawals accurately.
Customer Service: For resolving your issues and complaints.
Security Assurance: To prevent fraud and unauthorized access.
Legal Compliance: To comply with applicable laws and regulations.
Product Development: To analyse usage patterns and improve the quality of our services.
Promotional Communications: To send you offers and bonus updates, with your consent.
Responsible Gaming: To detect unusual betting behaviour and provide support where needed.

hb99 never sells your data to third parties for profit. Your information is used solely for the purposes described above.

04

Data Storage & Protection

Hb99 uses industry-leading technology to protect your personal data. Our security is multi-layered — if one layer is compromised, the others remain active.

SSL/TLS Encryption: All data transfers are secured through 256-bit SSL encryption.
Password Hashing: Your password is never stored in plain text — we use advanced hashing algorithms to keep it secure.
Firewall Protection: Our servers are protected by multiple layers of firewalls.
Regular Security Audits: Our systems are regularly audited by independent third-party security experts.
Access Control: Only authorized personnel may access your data, and only when there is a specific need to do so.
Data Retention Period: Even after account closure, certain data is retained for a specified period as required by legal obligations.

Never share your password or OTP with anyone. No hb99 staff member will ever ask for your password.

05

Sharing Data with Third Parties

The cornerstone of hb99's privacy policy is that we never sell your data. However, in certain circumstances, we may share limited information with our trusted partners.

Partner Type	What Information Is Shared	Why It's Needed
Payment Processors	Transaction details, mobile number	Deposit & Withdrawal Process
KYC Verification Provider	Identity Document Information	Identity Verification
Legal Authorities	Applicable Information	Compliance with Legal Orders
Cyber Security	Log data, IP information	Fraud Prevention

Outside of the cases listed above, we do not share your data with any third party. All our partners are held to the same privacy standards we uphold.

06

Cookies & Tracking Technologies

Hb99 uses cookies and similar tracking technologies to enhance your browsing experience and improve the quality of our services.

Essential Cookies: For login sessions and security — the site cannot function properly without these.
Performance Cookies: Helps us understand which parts of the site are used most.
Functionality Cookies: To remember your preferred language and settings.
Marketing Cookies: Relevant offers are shown only with your consent.

You can disable non-essential cookies at any time through your browser settings. Note that doing so may affect the full functionality of the site.

hb99 never uses tracking cookies for third-party ad networks. Our cookies are solely used to improve your experience on the platform.

07

Your Rights

Under the hb99 Privacy Policy, you have several important rights over your own data. We fully respect and uphold these rights.

Right to Access

You have the right to request a copy of the personal information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data, provided there is no legal obligation requiring us to retain it.

Right to Restrict Processing

You can request that the use of your data be restricted to specific purposes.

Right to Data Portability

You can request a copy of your data in a readable, portable format.

Right to Object

You may object to the use of your data for marketing or any other purpose.

To exercise any of the rights listed above, email us at support@hb99.click. We aim to respond within 30 business days.

08

Children's Privacy

Hb99 strictly prohibits its services for anyone under 18. We do not knowingly collect, store, or process the personal data of minors.

Age verification is in place as part of the registration process.
A valid national ID card or birth registration certificate is required for KYC verification.
If a member is found to be a minor, their account will be closed immediately.
If you become aware that a minor is using hb99, please let us know immediately.

A note for parents: please monitor your child's device usage and prevent minors from accessing online gaming platforms.

09

Privacy Policy Updates

Hb99 may update or revise this Privacy Policy as needed. Changes may be driven by legal requirements, new technologies, or updates to our services.

For significant changes, you will be notified via your registered email or through a notification on the platform.
Continuing to use the platform after any changes means you accept the updated policy.
The effective date of the current policy is always displayed at the top of this page.
To request a copy of a previous version of this policy, contact us at support@hb99.click.

Current version: January 2026. Next review: July 2026.

10

Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us. Our dedicated privacy team is ready to assist you with any matter.

Email: support@hb99.click
Response Time: Typically within 1–3 business days
Data Rights Request: Processed within a maximum of 30 business days

If you have concerns about our compliance with this Privacy Policy or wish to file a complaint, please write to us in detail by email. We take every complaint seriously.

Hb99 Privacy Policy